Frequently Asked Questions
Everything you need to know about our resin and craft supplies.
What is the typical shipping time for orders?
We process most orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
Are your epoxy resins UV resistant?
Yes, our premium resins are formulated with UV stabilizers to prevent yellowing and ensure your artistic creations remain crystal clear over time.
What is your return policy for opened supplies?
For safety and quality control reasons, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase.
Do you offer bulk discounts for professional crafters?
Absolutely! We offer tiered pricing for bulk purchases of resin, silicone molds, and pigments. Please contact our wholesale department for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I store my resin and hardener?
To maintain shelf life, store your resin in a cool, dry place away from direct sunlight, ensuring the caps are tightly sealed after every use.
